ONLINE PRIVACY POLICY AGREEMENT Last Updated: June 27, 2022
OVERVIEW
At Jennifer Berard & Associates Inc. (the “Company”, “we” or “us”), we use our website and other internet-based tools for the following purpose:
We are on a mission to secure the financial well-being of geographically dispersed families.
At Kunye security is essential to everything we do. We put in a lot of effort to ensure we protect users’ personal information that we collect. Our technical and compliance teams have set processes and frameworks designed to protect ALL user information. If you have specific questions, contact us at privacy@jennifferberard.com
This User Agreement ("Agreement") is effective as of June 27, 2022. It describes the terms by which you will be bound when you use the services accessible at www.jenniferberard.com ("Service"). Do not use the Service if you do not agree to be bound by these terms. By using the Service, you are agreeing to the terms of this Agreement.
As used throughout this Agreement, the terms "JBA", "we", "us", and "our" refer to Jennifer Berard & Associates Inc., a Calgary, Canada corporation, together with its employees, directors, successors, and assignees. The terms "you" and “your" refer to users of the Service, whether as Senders or Recipients.
We are required to collect and retain information about the people and companies that access
and use the website (“Users” or “you”). This Policy applies to our privacy practices in all
communications between the Company and Users, including but not limited to communication
via:
the Company website (including the website hosted at www.jenniferberard.com and any other web domain used by the Company to communicate with users now or in the future);
any mobile, computer, or tablet-based application currently offered by Company or developed in the future by the Company; and
all other services provided by the Company, as described on the Website (Items 1 to 3 are collectively referred to as the "Website").
This Privacy Policy (“Policy”) sets out how we use, protect, collect, and preserve information submitted by Users, including User information gathered by our technology. This Policy should be read in conjunction with any Terms of Use or policies available on the Website.
By accessing or submitting any information through the Website, you are agreeing to the terms of this Policy. You are prohibited from accessing or using the Website unless you fully understand and agree to this Policy and all Terms of Use available for review on the Website. If you have any questions about this Policy, please contact us by sending an email with your questions to privacy@jenniferberard.com before accessing or entering any information on the Website.
PERSONAL INFORMATION
Jennifer Berard & Associates Inc. understands your desire to protect personal information. We intend to inform you how your personal information will be gathered, tracked or used, and to give you choices. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.
GENERAL INFORMATION WE GATHER AND TRACK
We request personal information when you create an account, place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. For example, If you submit an order online with us, we will ask you for information necessary to complete the transaction such as your name, address, and credit card number. If you request technical support online, we will ask you for information necessary to complete the transaction such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing. You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.
HOW WE USE THE GENERAL INFORMATION WE GATHER AND TRACk
We use personally identifiable information in the following ways:
● To provide you with information about product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;
● To assist us in creating content that is relevant to you;
● To provide you with special offers that may be of interest to you;
● To assist us in creating better products and services to meet your needs;
● To allow you to purchase, download, and manage product licenses, obtain access to
services or otherwise engage in activities you select;
● To help you quickly find software, services or product information important to you.
WITH WHOM WE MAY SHARE YOUR INFORMATION
JBA site collects and uses your personal information to operate the site and deliver the services you have requested. Jennifer Berard & Associates Inc. also uses your personally identifiable information to inform you of other products or services available from JBA and its affiliates. Jennifer Berard & Associates Inc. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Jennifer Berard & Associates Inc. may provide your personally identifiable information to the affiliate that initially referred you to the site.
Jennifer Berard & Associates Inc. does not sell, rent or lease its customer lists to third parties. JBA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, JBA may retain the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, or handle order processing. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of JBA. JBA will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with the legal process served on Jennifer Berard & Associates Inc.; (b) protect and defend the rights or property of Jennifer Berard & Associates Inc.; and, (c) act under exigent circumstances to protect the personal safety of users of JBA, or the public.
OPT-OUT OF PROVIDING CERTAIN INFORMATION
Jennifer Berard & Associates Inc. provides a number of ways for you to opt-out of receiving additional information from us or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information. If you are on a Jennifer Berard & Associates web page that requires personal information but does not offer communication choices or would like to change your preferences for information that you have previously provided, please use one of the communication channels at the bottom of this statement. If you are registering a version of a product that does not provide you with the capability to indicate your communication preferences, please use one of the communication channels at the bottom of this statement. If you do not wish to continue receiving our email newsletters or bulletins you can opt out of receiving these communications by replying to the unsubscribe in the subject line of the email.
PRIVACY OF CHILDREN
Jennifer Berard & Associates Inc. is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in the online activities and interests of their children. Jennifer Berard & Associates does not knowingly collect information from children under the age of 13 and Jennifer Berard & Associates does not target its websites to children under 13.
SOFTWARE UPDATES PROVIDED ONLINE
Jennifer Berard & Associates provides an online update service to provide improved versions of our software. These updates are provided to correct operational defects and provide additional feature functionality to our users. As part of the software update process, we collect the following information: a statistically unique number (but not a Windows GUID), your serial number, your IP address, software version, type of operating system, the number of pages and documents that have been created, the number of users, installation language, the number of days used, relevant file association, user action logs, installation and update versioning and control information.
We collect this information in order to help us better understand the usage patterns of our products to provide more timely and relevant updates. We also use this information for planning and forecasting server loads, upgrade patterns, licensing, and purchasing patterns. The information is also used to generate aggregate statistics about how our software, website, and update services are used so that we may provide the best possible support to our customers.
SECURITY
We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.
Since Jennifer Berard & Associates is a Canadian company, we provide company information to our worldwide offices. The personal information that you have provided to us may be transferred to other Jennifer Berard & Associates offices around the world. Also, in certain countries our outside contractors might undertake the collection, transferring, storage and processing of your information.
We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that Jennifer Berard & Associates does not have your current personal information, you can update it by using one of the communication channels at the bottom of this statement.
PERMITTED USES OF DATA
We use data collected from the Website for various purposes, including to: provide the Website to you and accompanying customer support; notify you about updates and changes to the Website; prevent and address technical issues with the Website; monitor usage of the Website.
Without restriction, we may use any information you submit through the Website for any purpose we deem appropriate so long as it is anonymous and stripped of all personal identifying information.
We may use the data collected from the Website, devices, browsers, and any other sources, for its own purposes, both related to and unrelated to improving the Website.
USE OF COOKIES
JBA site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time or qualify you for special offers that JBA may make available from time to time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. Cookies simplify the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same JBA, the information you previously provided can be retrieved, so you can easily use the JBA features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the JBA that you visit.
BUSINESS PARTNER AND COBRANDED WEBSITES
At Jennifer Berard & Associates Inc., there are a number of links to companies with whom we have a relationship. JBA is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours. We also link to cobranded websites that are maintained by JBA and one or more of our business partners. When you submit information to one of our cobranded sites you may be submitting it to both JBA and our business partners and the privacy policies of these cobranded sites may differ from this privacy policy. We encourage you to read the privacy policies on any cobranded site to which you link for information on the privacy practices of that site.
LEGAL BASIS FOR PROCESSING PERSONAL IDENTIFYING INFORMATION
We may process your personal identifying information for a number of reasons, including:
● performing a contract with you relating to the Website; you have provided us consent to do so;
● fulfilling a legal obligation; fulfilling our legitimate interests, which are not overridden by your rights; for payment processing purposes.
ACCESSING, CORRECTING & DELETING YOUR PERSONAL INFORMATION
If you wish to access or amend your personal information or to request that we permanently delete your personal information from our servers, please send an email to privacy@jenniferberard.com. We will ensure your personal information is accessible, amended and/or deleted in a reasonable time after receiving that request. Deleting such information may require us to terminate any account you may have created in its entirety and prevent you from using the Website.
So long as your account remains active, we will preserve your personal information in accordance with the Policy.
You may decline to share certain personal information with us, in which case you may not be able to use the Website, either in its entirety or certain features.
When deleting your information, whether by request or due to inactivity, we will use standard electronic means to remove your personal information from our files.
We will also retain any and all information that we are required to retain under any applicable laws for the full duration of time required under those laws.
CUSTOMER SUPPORT AND DISCUSSION INFORMATION
Please remember that information you submit for purposes of customer or product support in a discussion group or forum will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.
PRIVACY CONTACT INFORMATION
If you have any questions, comments, or would like to change your communication preferences, please contact us using one of the options below:
Email your Privacy comments or questions to privacy@jenniferberard.com We will respond to all inquiries on the Policy within 14 days